SKU: 33525140329

Answering 911: Life in the Hot Seat

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Answering 911: Life in the Hot Seat"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving

"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving end of our cries for help." Reader's Digest (Editor's Choice)

You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice. What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean--that she must continue to care and, at times, learn how to let go. "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."--Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy Caroline Burau is a 911 dispatch operator for the police and fire departments in White Bear Lake, Minnesota.

Binding Type: Paperback
Publisher: Borealis Books
Published: 09/15/2007
ISBN: 9780873516020
Pages: 206
Weight: 0.65lbs
Size: 8.40h x 5.50w x 0.60d
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SKU: 33525140329

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Dara
Omaha, US
★★★★★ 4
My honest review
Size: 6 Fl Oz (Pack of 1)
Having used the COOLA Organic Sunscreen SPF 70 Sunblock Spray, I wanted to share my thoughts on this product. Overall, I found it to be a good sunscreen option, although there were a couple of aspects that prevented me from giving it a full five stars. On the positive side, the organic formula is a definite plus for those who are conscious of what they put on their skin. The SPF 70 protection worked well, shielding me from sunburn even during extended outdoor activities. The spray application is convenient and mess-free, making it a great choice for on-the-go use. I also appreciate the eco-friendly approach of COOLA products, which aligns with my values. However, there were a couple of downsides I encountered. Firstly, the scent of the sunscreen is quite strong upon application. Although it does dissipate relatively quickly, it might be a concern for those sensitive to fragrances. Secondly, I noticed that the spray nozzle occasionally became clogged, leading to uneven coverage at times. While these issues didn't majorly impact my experience, they did play a role in my overall rating. If COOLA can address the scent intensity and nozzle clogging, it would significantly improve the product. In summary, the COOLA Organic Sunscreen SPF 70 Sunblock Spray offers effective sun protection with organic ingredients and a convenient spray format. However, the strong scent and occasional nozzle issues led me to rate it four stars. With a bit of refinement, this could easily become a top-tier sunscreen choice.
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Reviewed in the United States on August 6, 2023
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Shirley E.Kulesza
Los Angeles, US
★★★★★ 5
Works great
Size: 6 Fl Oz (Pack of 1)
Great stuff
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Reviewed in the United States on May 17, 2026
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thepastyharlot
Birmingham, US
★★★★★ 5
Works & Smells Great
Size: 6 Fl Oz (Pack of 1)
This product smells so nice and isn't sticky or tacky on the skin. I feel like it absorbed quite well. We used this in Vegas recently and I had a few soft red spots that went away a couple days later. Yes, we re-applied, but it is VERY bright in Vegas at the pool. This will probably become my go-to spray sunscreen. As my mobility can be limited, spray sunscreens have really helped me make sure I get all areas that are exposed to the sun.
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Reviewed in the United States on June 24, 2024
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Amazon Customer
Battle Creek, US
★★★★★ 5
Love this!
Size: 6 Fl Oz (Pack of 2)
I normally hate all sunscreen. I dont like lotion or anything on my skin cause I feel trapped. This is light and covers well. I am a softball coach so I am used to being out in the summer time with fair skin. I used as recommended and did not get burnt once. and the Peach Blossom smells great without being overpowering.
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Reviewed in the United States on June 20, 2024
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MyOpinionMatters
Omaha, US
★★★★★ 5
Works well, smells great, goes on easily
Sun protection factor: 15 Sun Protection Factor (SPF), Size: 6 Count (Pack of 2)
It smells good. It goes on easily with the spray bottle. It keeps me from burning while out biking. It's a good price. Overall, a very nice product that does what it should. We carry it in our bike packs and in the car when we know we'll be out in the sun all day. Doesn't feel heavy when sprayed on so it smooths over your skin very well. Keeps me from burning.
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Reviewed in the United States on July 9, 2025

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