SKU: 53591511165

Quantum StorageCare Bronze Support Plan - 1 Year - Service Scalar 50 Library,drives,renewal,1yr

Sale price$599.18 Regular price$665.76
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Description

Quantum StorageCare Bronze Support Plan - 1 Year - Service Scalar 50 Library,drives,renewal,1yrDiscover a cost effective way to protect your Quantum storage investment with the Quantum StorageCare Bronze Support Plan. This 1 year program is ideal for single site storage environments and non critical operations that still demand dependable, responsive service. The Bronze plan blends essential support with practical, easy to manage coverage, including free telephone assistance and next business day on site service. Its designed to minimize

Discover a cost-effective way to protect your Quantum storage investment with the Quantum StorageCare Bronze Support Plan. This 1-year program is ideal for single-site storage environments and non-critical operations that still demand dependable, responsive service. The Bronze plan blends essential support with practical, easy-to-manage coverage, including free telephone assistance and next-business-day on-site service. It’s designed to minimize downtime, simplify maintenance, and deliver predictable costs for small to mid-size organizations that rely on Service Scalar 50 Library, drives, and renewal cycles. With Bronze, you get a reliable foundation for data availability, backed by Quantum’s experienced technical professionals and a service model that prioritizes accessibility, speed, and value.

  • Cost-efficient protection for single-site storage environments or non-critical operations, with a clear 1-year duration and coverage aligned to your Service Scalar 50 Library, drives, and renewal needs.
  • Free telephone support paired with next-business-day on-site service, ensuring rapid expert assistance and minimal disruption to your operations.
  • On-site service at your location for convenient access, reducing the complexity of maintenance and freeing your team to focus on core activities.
  • Electronic and physical service sub-type coverage that enhances usability and workflow efficiency, along with Parts & Labor service characteristics for reliable repairs.
  • 9x5 service availability with optimized scheduling windows that fit typical business hours, plus straightforward renewal options to keep protection active and up to date.

Technical Details of Quantum StorageCare Bronze Plan - 1 Year

  • Service duration: 1 year
  • Service availability: 9x5 (business hours, weekdays)
  • Response time: Next Business Day on-site service
  • Support channel: Free telephone support
  • Service location: On-site service at your site or data center
  • Service sub-type: Electronic and Physical service
  • Inclusions: Parts & Labor coverage
  • Target environment: Single-site storage environments, compatible with Service Scalar 50 Library and related drives

How to install Quantum StorageCare Bronze Plan

  • Assess eligibility and scope: Confirm that your storage environment is suitable for the Bronze plan, focusing on single-site operations and non-critical workloads that align with your Service Scalar 50 Library and drive configurations.
  • Activate or renew coverage: Purchase or renew the Bronze plan through your Quantum account representative or the official support portal, ensuring the 1-year term begins on your preferred start date.
  • Provide asset details: Gather essential information about your storage hardware (library model, drives, and associated components) to ensure accurate service routing and on-site scheduling.
  • Schedule initial on-site visit: Coordinate a convenient on-site service window with Quantum technicians to align with your maintenance calendar and production demands.
  • Prepare for onsite support: Grant access as needed, ensure safe and clear access to equipment, and have relevant documentation (warranty status, previous service notes) available for the technician to review upon arrival.

Frequently asked questions

  • Q: What does the Quantum StorageCare Bronze Support Plan include?
    A: The Bronze plan provides essential support for single-site storage environments, including free telephone support, 9x5 service availability, next-business-day on-site response, and Parts & Labor coverage. It supports both electronic and physical service sub-types, with a 1-year duration designed for cost-conscious operations using Service Scalar 50 Library, drives, and renewal cycles.
  • Q: How long does it take to receive on-site service after a problem is reported?
    A: The plan's commitment is next-business-day on-site service, meaning a technician will arrive at your site within the next business day after a service request is opened, subject to scheduling and dispatch constraints.
  • Q: Who is eligible for the Bronze plan?
    A: The Bronze plan is intended for small and mid-size organizations with single-site storage environments or non-critical operations that rely on Quantum storage components such as Service Scalar 50 Library and related drives. If your deployment is multi-site or mission-critical, Quantum offers higher-tier plans with broader coverage.
  • Q: Can I renew the Bronze plan after one year?
    A: Yes. Renewal is straightforward and designed to maintain continuity of protection. You can renew before or at the end of the term through your Quantum account or your authorized sales channel, ensuring seamless coverage without gaps.
  • Q: Does Bronze cover parts and labor?
    A: Yes. Parts & Labor are included as part of the Bronze coverage, addressing repair or replacement needs for covered components during service visits, with terms defined by Quantum's service policy.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 53591511165

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Mitch
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★★★★★ 5
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Size: Medium
These cost a bit more than tennis balls, but they are so much nicer and longer lasting. For starters, they stay cleaner than tennis balls because they’re smooth rubber. Dirt won’t build up on them and if anything does stick, like grass or soil, it falls off once the dog slobber dries. They’re also thick, so they don’t fall apart or blow out like a normal tennis ball does in our dog’s jaws after 30 seconds. Our GS chomps on these like crazy and the only damage they’ve suffered is a crack that developed from the edge of the hole, but the crack is growing very slowly and none of these balls have totally failed yet. The balls do whistle when thrown ant high speed and that may help a dog track and locate it, but I’m not sure. Our neighbors hear the whistling too so it’s far from silent. Lastly the orange ball is easy to locate out in our yard, but the dark blue practically disappears.
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Casey B
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★★★★★ 5
Great for smaller dogs
Size: Small
These two balls are perfect for the smaller mouthed dog that loves to play fetch. These balls are not only super durable (lots of teeth biting), but float in the baby pool we use for our miniature dachshunds. The value here is much better than you’d find anywhere else. The noise, if bitten hard enough, was “low” at best. Easy to spot/find if overthrown. Will definitely buy again once these are in bad repair; so far, so good-love these for my fur babies!
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Reviewed in the United States on October 8, 2024
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E. Schall
Alexandria, US
★★★★★ 5
My dogs favorite balls
Size: Medium
These are great for my dog who always has to have a ball in her mouth. Not too hard so I don't have to worry about her teeth. They last for ever. They do lose their shape a little over time (like I said, she always has a ball in her mouth) they become a little oval in shape. They still bounce, she still chases it and she still chews on it so I don't think she notices or cares. I've gotten her a bag full of these over time and I have only seen one that she chewed a chunk out.
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Reviewed in the United States on September 28, 2023
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Kimmie is happy
Natrona Heights, US
★★★★★ 5
My Dachshunds Love These
Size: Small
These balls are durable, flexible material, highly chewable without being easily destroyed. I stuff them with Milkbone Maro Snacks, which are just the right size to twist into the holes in the ball. My dogs literally get an hour+ chewing and chasing entertainment from these. They chew them, they sometimes 'pop' out of their mouths, go rolling across the floor, dogs chasing them. This satisfies their urge to hunt prey. Dachshunds can easily tear this kind of stuff-it-toy apart. These have lasted for a long time without tearing or shredding. I would NOT recommend them for a dog much larger than a tweenie weenie. They're a bit on the small side and might be swallowed by a larger dog. It would be cool it they also came in a larger size (and probably ball wall thickness also) for the bigger dogs to enjoy. These stuff-it chew balls are better than the kong balls my dogs had before these. Highly recommend them.
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LJ
San Leandro, US
★★★★★ 5
My puppy’s favorite fetch toy!
Size: Small
Update Aug 27, 2024: After 10 months, these are still his favorite ball. He’s obsessed with fetching and plays with them all day. They do bounce really high. Unfortunately, the small size aren’t available for sale anywhere anymore. I tried the medium size, and he has a bit of trouble hanging on to them, but he manages. Weirdly, he prefers the orange one, but he also plays with the blue one. My 7 month old Shih Tzu puppy loves to fetch, and these are his new favorites. They’re small enough to fit in his mouth, and they are made of hard plastic, so he’s able to hold on to them. They have a lot of bounce, and this adds to the fun for him. I highly recommend them.
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