SKU: 66086478916

StorageCraft Premium Support - 1 Year - Service pgov/edu15pk1y

$176.38 $195.98
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Ships within 48 hours · Estimated delivery Jul 23 - Jul 28

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Description

StorageCraft Premium Support - 1 Year - Service pgov/edu15pk1yExperience unparalleled peace of mind with StorageCraft Premium Support a comprehensive service designed to enhance your technical support experience. This add on feature for perpetual licenses with active Standard Support gives you access to after hours emergency level assistance, ensuring your business continuity and minimizing downtime during critical situations. Get the confidence you need in your IT solutions with our Premium Support package that

Experience unparalleled peace of mind with StorageCraft Premium Support - a comprehensive service designed to enhance your technical support experience. This add-on feature for perpetual licenses with active Standard Support gives you access to after-hours emergency-level assistance, ensuring your business continuity and minimizing downtime during critical situations. Get the confidence you need in your IT solutions with our Premium Support package that revolves around exceptional client service and prompt issue resolution.

  • After-Hours Emergency Support: Enjoy peace of mind with access to emergency support outside of regular business hours, ensuring your issues are handled promptly and effectively, even when the sun goes down.
  • Quick Response Time: Our technical support team contacts you within two hours for any emergency-level support case submitted, enabling rapid problem resolution and minimizing operational disruptions.
  • English Language Support: Please note that after-hours support is provided in English only, ensuring clear communication and effective problem-solving during emergencies.
  • Cost-Efficient Service: The electronic service sub-type offers enhanced client service and flexibility, providing excellent cost-efficiency while maintaining high-quality support.
  • One-Hour Consulting Service: Benefit from a 1-hour emergency phone consulting service response time, allowing for maximum reliability and better accommodation of your urgent needs.

Technical Details of StorageCraft Premium Support

  • Duration: 1 Year
  • Availability: Add-on for perpetual licenses with active Standard Support
  • Exclusions: Not applicable for ShadowProtect® IT Edition or MSP licenses
  • Language: After-hours support is only available in English

How to Install StorageCraft Premium Support

To activate your StorageCraft Premium Support, follow these simple steps:

  1. Ensure that your perpetual license is currently active with Standard Support.
  2. Purchase the StorageCraft Premium Support add-on through our official website or an authorized reseller.
  3. Once your purchase is confirmed, you will receive an activation code via email.
  4. Log in to your StorageCraft account and navigate to the support section.
  5. Enter the activation code to link the Premium Support package to your account.
  6. You will receive a confirmation of activation, and your Premium Support will be effective for one year from the date of activation.

Frequently Asked Questions

1. Is StorageCraft Premium Support available for all licenses?

No, Premium Support is specifically available for perpetual licenses that have active Standard Support. It is not applicable for ShadowProtect® IT Edition or MSP licenses.

2. What should I do if I require emergency support?

If you need emergency support, simply submit your case, and our technical support team will contact you within two hours. Make sure to provide all relevant information to facilitate efficient assistance.

3. Can I use StorageCraft Premium Support if I do not speak English?

After-hours support is only provided in English. For assistance in other languages, please reach out during regular business hours.

4. How does the one-hour emergency consulting service work?

The one-hour emergency phone consulting service guarantees that you will receive quick assistance for urgent issues. You will be connected with a support representative who will guide you through the resolution process efficiently.

5. What are the benefits of adding Premium Support to my license?

Adding Premium Support enhances your technical support experience by providing faster response times, after-hours assistance, and overall peace of mind knowing that you have dedicated support available whenever you need it.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 66086478916

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4.2 ★★★★★
Based on 6 reviews
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Product Reviews
B
Verified Purchase
Bradley
Cuba, US
★★★★★ 5
Excellent Product!
Ordered for my Lady, she’s says it’s an Excellent Product fir Removing Eye Make-Up.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 2, 2026
D
Verified Purchase
David S.
West Palm Beach, US
★★★★★ 5
Amazing make-up remover pads, that work just as well as oil base ones, without the oil.
I have tried many many make-up removers and I always come back to this one. I stumbled onto this one at a pharmacy a long time ago, and I can honestly say it's the best. I have tried many others since, high end, lower end, but this is my favorite. it's obviously extremely convenient, being in a pad, rather than having to wet a pad yourself, which poses a host of problems. Sometimes you run out of pads and you have to use toilet paper, which sucks, sometimes it spills, which you them have to clean, making an annoying two step process even more annoying, by it being a three step process. These convenient pads, a one step process, are so great, because unlike most other pads I tried, these are moist. I tried so many pads that lose their moisture after you open the package, and these remain very moist. I love that its a twist off cap. Also, they are the best at removing eye makeup, better than anything I tried, except for oil pads, HOWEVER, unlike oil pads, these do not make your vision blurry and get into your eye. This brand also makes oil pads, which i dislike. Oil always manages to get into my eyes, but the thing about oil pads is that they work at removing makeup. Well Guess what?!?! These work as well, WITHOUT THE OIL!!! And they DON'T dry out your eyes and face. Love them.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on September 13, 2015
K
Verified Purchase
Kit
Lowell, US
★★★★★ 1
Ouch!! Update: Mold inside?
Update: I reduced my three star review to one star due to finding black specs all over lid inside my second jar with some black specks on the top pads. Mold? Mildew? I don't know have mold in my cabinets and I keep this in my top vanity drawer which is on its own wall nowhere near the tub or shower. I was so disgusted I threw out the whole jar plus my third one. I hate to write a bad review on a product that is such a good value and so needed in this market. Maybe it's just a one-off but either way I will not be repurchasing due to the soapy, stinging pads - mold or no mold. My conscience is telling me to warn people. Original review: They sting like there is micellar water in them? Plus soap. They are very sudsy and make you feel like you have to rinse your eyes before they dry out, which defeats the purpose. They do work well to get mascara off but so does soap. Sadly will not replace the old Almay oil-free remover pads which I have used for years. Have not found a good replacement for my dry, sensitive eyes. I will have to use them on other parts of my face but not my eyes.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 10, 2024
B
Verified Purchase
Betty Boop
Lowell, US
★★★★★ 4
My last batch has changed - be aware!
I have used these pads for several years now. They are generally very good and do the trick. I don't even look at other products because they are so good. However, in this last order, they no longer have a smooth side and a bumpy side. They always had the different texture which helped in using them. I agree they are a little small which I have gotten used to, but now with both sides being smooth, they are much harder to use to wipe. Plus you don't have the advantage of the texture. This is a dowgrade for sure.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 22, 2025
S
Verified Purchase
Sandra
Dallas, US
★★★★★ 5
Oil and fragrance free for sensitive skin
Oil free which is good for contact lens wearers. Relatively thick textured material so I can use just one pad for both eyes. Ok for sensitive skin with no fragrance. I've used these for years and the quality has remained consistent despite the reasonable price.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 24, 2026

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