Messages: The Communications Skills Book

Messages: The Communications Skills BookBy McKay, Matthew By Davis, Martha By Fanning, Patrick Condition: BRAND NEW Format: Paperback, 4th Revised ed. Number of Pages 336 Publisher New Harbinger Publications Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and

By McKay, Matthew
By Davis, Martha
By Fanning, Patrick
Condition: BRAND NEW
Format: Paperback, 4th Revised ed.
Number of Pages 336
Publisher New Harbinger Publications


Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life. Messages has already helped thousands of people build communication skills and cultivate better relationships with friends, family members, coworkers, and partners. With this fully revised and updated fourth edition, you'll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to: - Read body language - Develop skills for couples communication - Negotiate and resolve conflicts - Communicate with family members - Handle group interactions - Talk to children - Master public speaking - Prepare for job interviews This new edition features a much-needed chapter on digital communication. Effective communication can easily be compromised when you're not able to read your conversation partner's body language, facial expression, or vocal tone. This chapter teaches you how to express yourself well via phone, email, texting, and video-all the skills you need to thrive in the digital age.